Here's a batch of webinars tailor made for your interests. Enroll now! Space is limited.   Download the EI Summer 2017 Calendar here.   Check out what's coming up at the Education Institute:

DOES YOUR LIBRARY STAFFING REFLECT YOUR COMMUNITY   Amy Hunter, Dawna Wark   Thursday, July 6 | 12 - 1 PM ET        Learn how the Hamilton Public Library sought to increase its staff diversity for their Page or Shelf Reader positions through partnering with local community organizations. Still in its early stages of implementation, come and hear about the approaches that lead to successes and some of the bumps along the way.

IMPOSTER SYNDROME HOLDING YOU BACK? DEFINING SUCCESS AND OVERCOMING SELF-DOUBT FOR LIBRARY PROFESSIONALS   Melanie Parlette-Stewart, Sajni Lacey   Thursday, July 13 | 2 - 3 PM ET        Have you ever felt like a fraud? Or that you didn’t have enough experience or knowledge to succeed in your job? There is no denying the existence of imposter syndrome in countless disciplines and professional practices (just Google it). Feelings of imposter syndrome are common in the modern workplace, including in libraries and other information settings. In this webinar we will use personal experience and research to explore imposter syndrome through the lens of library professionals. So what’s to blame? We’ll talk about competition in the job market, burnout rates, social media and the need for non-traditional skills in a dynamic field. Attendees will have the opportunity to examine and develop strategies for managing imposter syndrome and will leave with tips and tools for managing imposter syndrome.

CUSTOMER SERVICE LIKE A ROCKSTAR: HOW TO BUILD A STELLAR TEAM   Brian Pichman   Tuesday, July 25 | 2 - 3 PM ET        Do your patrons feel like rockstars? Are you rolling out the red carpet and tossing them an axe (guitar) when they rock through the door? Join us as we cover how to implement rockstar level customer service practices in your library. Drive constant customer awareness, reporting, data and trend analysis and utilize data gathering to help refine your customer service approach. Practices discussed in this session will give your library immediate impact on improving your customer service experience and ultimately build brand and patron recognition. Totally rock patrons with rockstar customer service.

SHOW YOURSELF SOME COMPASSION: USING MINDFULNESS AND MEDITATION TO COPE WITH WORK AND PERSONAL STRESS IN THE LIBRARY   Diana Krawczyk   Thursday, August 10 | 1 - 2 PM ET        This session will review the current research about mindfulness and meditation, focusing specifically on information and techniques discussed in “The Mindful Librarian” by Richard Moniz, et al. The presenter will share experiences from her recent participation in the ALA course, “Mindfulness for Librarians: Handling Stress and Thriving Under Pressure” with Richard Moniz and Martin House; and the “Mindfulness and Self Compassion” course offered at the University of Toronto. Mindfulness and meditation can offer effective ways to cope with stress in the workplace and your personal life and many professionals are using this as means to support themselves in difficult situations.

GRANT WRITING 101: UNDERSTANDING THE BASICS OF PROFESSIONAL GRANT WRITING   Mackenzie Rhyason   Tuesday, August 15 | 1 - 2 PM ET  FREE        Looking at best practices for overcoming what can at first seem like a daunting task, grant writing. From arts-based, professional, and non-profit institutions alike, grant writing can be essential to the sustainability of an organization. This session is part of the Bright Young Minds webinar series.

FOR THE WIN! EVERYTHING I LEARNED ABOUT MANAGEMENT, I LEARNED PLAYING WORLD OF WARCRAFT   Amanda French   Thursday, August 17 | 2 - 3 PM ET        This isn’t a session on gaming in libraries, but rather a session on how the gaming culture can make us better supervisors and managers.

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