Patron Service Workshop


9:30-12:30 – Serving Mature Consumers presented by N. S. Tourism Human Resource Council

This informative and interactive 3 hour session will focus on: Understanding Older Customers Needs and Expectations, Demographics, Tips for Assisting Seniors/Others Requiring Adaptive Assistance, and more.


1:30-3:00 – Out of the Shadows presented by Wayne Schnarre

Mr. Schnarre will be sharing his experiences, stories and objective research about mental health to educate, combat stigma and promote wellness.



This workshop will be offered twice in two different locations for your convenience:


October 3rd at the Antigonish Town and Country Library


October 17th at the Thomas H. Raddall Library in Liverpool



-FREE to NSLA members (Institutional Members can send 2 staff free of charge)

-$25 for non-NSLA members (please note: the cost of membership is $25)


Registration is required by September 29th.

To register please contact Denise Corey at [log in to unmask] or at 902-667-0643.


Seating is limited so register early to avoid disappointment.


This workshop is provided by the Nova Scotia Library Association and the Nova Scotia Provincial Library, with support from the Nova Scotia Association of Library Technicians.




Denise Corey, MLIS

Deputy Chief Librarian

Cumberland Public Libraries

Ph. 902.667.0643 Fax 902.667.1360

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