LIBRARY CIRCULATION ASSISTANT – Document Delivery, NSGEU position, full-time
DUTIES: The primary responsibilities of this position include providing document delivery and circulation services to Library users. The Circulation Assistant – Document Delivery is responsible for organizing document delivery, including assisting patrons with choosing interlibrary loans, requesting material from specific locations and accommodating requests from distance students. This position is also responsible for carrying out all functions of the Novanet circulation module, including automated and manual control of regular and reserve loans, processing circulation notices, handling financial transactions, care and control of the Library’s audio /visual / copier equipment, stack maintenance, maintaining Library user accounts, ID card production, reference referrals, and tracking held, recalled or missing items. This position assists with training and supervision of student assistants and advises them on an ad hoc basis, and is often responsible for Library opening and closing procedures, providing access to Library resources, and other duties as assigned.
QUALIFICATIONS: This position requires at least one year of previous work experience in a library, and an undergraduate degree and/or Library Technician diploma. The position requires someone who can combine excellent interpersonal and communication skills with exceptional customer service. The incumbent must be flexible, have good judgement and be able to switch tasks easily. We require someone who works well in a busy, fast-paced yet welcoming environment. Experience with an automated Library system (preferably ExLibris) is essential, as are good keyboarding, Windows and MS Office skills.
This competition closes at 5:00 p.m. on February 24, 2010. To apply please see: