The Art of Communicating Change Ask anyone what they think is involved in a successful Change project and they'll respond... Communicate! Communicate! Communicate! - but ask most managers what they should communicate, or how they should Communicate, and you'll draw a blank stare. A Change Management strategy, regardless of what the Change is, must address issues common to every Change. If we don't touch on key questions and concerns? Then we'll invest time and resources in a less than optimal campaign. In this free webinar - we'll list some good, and some oh so bad ways to communicate a Change. This short presentation (60 min) is a special event sponsored by University of Toronto Faculty of Information Professional Learning Centre - http://plc.ischool.utoronto.ca <http://plc.fis.utoronto.ca/> Peter de Jager (www.technobility.com <http://www.technobility.com>) is our speaker for this event. To register go to: https://www2.gotomeeting.com/register/598754787 The webinar is a small "taste" of the PLC course on Change Management and Communication. Peter de Jager will teach our 3-day course: Getting Commitment for IM Your Organization: Change Management and Communication in January in both Toronto and Ottawa. Toronto <http://www.plc.ischool.utoronto.ca/coursedescription.asp?courseid=227>: Thu. 21 Jan 2010 - Sat. 23 Jan 2010 3 days (18 hours) - 9:00 AM to 4:00 PM Ottawa: <http://www.plc.ischool.utoronto.ca/coursedescription.asp?courseid=233> Wed. 27 Jan 2010 - Fri. 29 Jan 2010 3 days (18 hours) - 9:00 AM to 4:00 PM This course is credited towards the PLC IM and MIO certificates but it can also be taken as a stand-alone. "5-Star Instructor. His teaching style is so unique providing understanding of concepts in a simple and easy way." "It was a privilege to witness an eloquent and engaging expression of lifework" "One of the best instructors. Informative, thought-provoking and full of fun. Thanks Peter!" .