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Apologies for cross postings The PLC schedule of courses for fall 08 and Jan 09 (Toronto, Ottawa and online) is available on the PLC website: www.plc.ischool.utoronto.ca. <http://www.plc.ischool.utoronto.ca> We are pleased to offer several new and updated courses including Introduction to Prospect Research, Health Information Resources, E-Mail Management, Financial Management for Information Services, RM Practice online, 2 days of ECM and RM (part of RM Practice) - more to come! Our Fall 2008 Catalogue is in the mail - call (416) 978 711 or e-mail: [log in to unmask] to request your own copy. Enjoy the rest of summer! ONLINE: September: INTRODUCTION TO RECORDS AND INFORMATION MANAGEMENT (WEB) <http://www.plc.ischool.utoronto.ca/coursedescription.asp?courseid=78> (Certificate: RM Fundamentals) Mon. 15 Sep 2008 - Sun. 9 Nov 2008 8 weeks Instructor: David Hopkins Fee: $725.00 Location: Online In this eight-week, instructor-led online course you will master the fundamentals of records and information management. The course covers the major components in managing the internal information of an organization and will provide an understanding of what is involved in developing a records management program for both paper and electronic records. "This was my first web course which I hope will not be the last. The tutor was SUPERLATIVE!!!. The postings from the other e-learners were very informative. The links provided were excellent. I have information available to serve me a lifetime." October: Oct 6 -Nov 22 Legal Research on the Web <http://www.plc.ischool.utoronto.ca/coursedescription.asp?courseid=5> Oct 20- Dec 7 Mastering Web Searching <http://www.plc.ischool.utoronto.ca/coursedescription.asp?courseid=3> Oct 27-Dec 6 Records Management Practice <http://www.plc.ischool.utoronto.ca/coursedescription.asp?courseid=204> _______________________________________________________ OTTAWA: September: INFLUENCING DECISION MAKING: Strategies for Getting Results You Want <http://www.plc.ischool.utoronto.ca/coursedescription.asp?courseid=105> Sept 29 2008 - Sept 30, 2008 2 days (12 hours) - 9:00 AM to 4:00 PM Instructors: Susan Geary & Lorraine Clemes Location: Ottawa Fee: $525.00 Certificate: IM, MIO As organizations compete for scarce resources in a rapidly changing environment, information and knowledge managers need strong management communication skills. This course will introduce you to a framework for planning, creating and delivering your message when you are attempting to influence others around a management goal -- be they bosses, colleagues, staff, or other stakeholders. At the end of the workshop, you will have developed a series of practical strategies for influencing others one-on-one, on a team basis or when making a presentation to others. "Great course. I found the instructors very knowledgeable and helpful. They held everyone's interest, encouraged everyone to participate and kept everything going at a nice pace. I was never bored." "The format of the course with group work, discussions, interaction, impromptu speeches and presentations, works very well." ___________________________________________________________________________________________ RECORDS MANAGEMENT FUNDAMENTALS (Certificate) Ottawa <http://www.plc.ischool.utoronto.ca/Groupcourses.asp?courseid=132&groupid=3>: single spots left; waiting list Mon Sept 22 - Fri Sept 26, 2008 5 one-day courses (9:00AM to 4:00PM) Fee: $250 (single course); $1250 (all five courses) Developed and offered jointly by the PLC and ARMA, this certificate program does not assume prior knowledge or experience of records management. However, records management practitioners who have been working without the benefit of formal education in the field will also benefit from this program which provides a well-rounded introduction to the basic skills of the profession. October: Oct 6-7 Applied Strategic and Business Planning <http://www.plc.ischool.utoronto.ca/coursedescription.asp?courseid=42> (IM, MIO) Oct 16-Dec 4 Taxonomies and Metadata <http://www.plc.ischool.utoronto.ca/coursedescription.asp?courseid=173>(IM) Oct 30-31 Information Audit & Mapping: From Idea to Action <http://www.plc.ischool.utoronto.ca/coursedescription.asp?courseid=16> (IM, MIO) _________________________________________________________ TORONTO: September: ENTERPRISE CONTENT MANAGEMENT <http://www.plc.ischool.utoronto.ca/coursedescription.asp?courseid=84> 10 Sept 2008 - 29 Oct 2008 8 weeks (24 hours) - 6:00 PM to 9:00 PM Instructor: Keith Schengili-Roberts Fee: $625.00 Location: Toronto Certificate: IM Enterprise Content Management (ECM) is the creation, capture, delivery, customization, and management of content across an enterprise.This course takes you through the entire life cycle of ECM including analysis, effective design of content, and appropriate tool selection. Learn how to conduct an analysis of information needs to determine optimum areas of collaboration, to uncover redundancies, and to assess the effectiveness of your current technology. The course will also cover the design of structured content, dynamic content, workflows, and metadata. It will conclude by building a business case for ECM. "The instructor is extremely thorough. He provided participants with a comprehensive approach to content management." "Very well-structured, enjoyable class." _______________________________________________________________________________________ WEB ANALYTICS: OPTIMIZING SITE TRAFFIC AND INTERACTIONS <http://www.plc.fis.utoronto.ca/coursedescription.asp?courseid=202> 10 Sept 2008 - 11 Sept 2008 2 days (12 hours) - 9:00 AM to 4:00 PM Instructor: June Li Fee: $425.00 Location: Toronto Do you have high traffic on your Web site but fewer than expected downloads, leads or sales? Is your Web traffic data confusing and meaningless? Do you have to select a Web analytics tool? Use Web analytics to optimize your Web site’s content and effectiveness. Seek measurably higher leads, sales, brand recognition or customer satisfaction, or lower costs. Learn the techniques used by leading organizations to interpret Web traffic data, extract meaningful insights and drive profitable gains. This is an introductory/intermediate course suitable for anyone actively involved in online marketing or communications, or anyone who owns or operates a Web site. "Excellent overall! Appreciate the time taken to address individual, student-specific issues, scenarios and anecdotes." "Suggestions of other resources are very helpful." __________________________________________________________________________________________ RECORDS MANAGEMENT FUNDAMENTALS (Certificate) TORONTO <http://www.plc.ischool.utoronto.ca/Groupcourses.asp?courseid=131&groupid=1>: Fri, Sept 19, 26, Oct 3, 17 & 31, 2008 5 one-day courses (9:00AM to 4:00PM) Fee: $210(single course); $1050 (all five courses) Developed and offered jointly by the PLC and ARMA, this certificate program does not assume prior knowledge or experience of records management. However, records management practitioners who have been working without the benefit of formal education in the field will also benefit from this program which provides a well-rounded introduction to the basic skills of the profession. October: Oct 20- Dec 8 Usability Evaluation <http://www.plc.ischool.utoronto.ca/coursedescription.asp?courseid=81>(IM) Oct 24 Introduction to Prospect Research in Nonprofit Organizations <http://www.plc.ischool.utoronto.ca/coursedescription.asp?courseid=214> Oct 24-25 Business Analysis and Information Management Solutions <http://www.plc.ischool.utoronto.ca/coursedescription.asp?courseid=170> (IM) For more information and to register go to www.plc.ischool.utoronto <http://www.plc.ischool.utoronto.ca>.ca or call (416) 978 7111