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REGISTER TODAY...Don't miss learning from Rebecca Jones!!!!

" Conflict Resolution: Yes, It Can Be Resolved"
with Rebecca Jones

Just the word, "conflict" makes most people wince. Yet, the fact is,
working with people means that sooner or later, you will have to deal
with conflict or disagreements. Conflict doesn't have to be bad, hurtful
or messy - it just needs to be managed. This session looks at how to
deal with conflict to minimize damage and maximize resolution, and, most
importantly, how to manage yourself.
Monday, October 30, 2006
3:00 PM ET 12:00 PM PT
1 hour - Audio Conference

REGISTER AT www.THEPARTNERSHIP.CA and scroll down to the 'Education

The Benefits

Lead by a sought-after practitioner and facilitator, this session is
filled with tips, techniques and real world examples that will help you
resolve conflicts.

Who Should Participate?

Aimed at any information professionals who works with other people or
groups of people (librarians, trustees, managers, etc.) and needs to
accomplish something or get work done. This session is relevant to all.

Key Topics You Will Explore

*  How to deal with conflict
* Tips & techniques for resolving conflict
* Examples of conflict resolution dos and don'ts
* Insights and ideas for managing yourself & managing your next

Method of Instruction

Audio teleconference session supported by a handout

Member: $54.00 + GST
Non-Member: $74.00 + GST

REGISTER AT  Scroll to Education Institute and
click on this course!

About the presenter.....
Rebecca Jones is the co-founder and principal of Dysart & Jones
Associates, a leading consulting firm specializing in knowledge
management and strategic planning. At Dysart & Jones, Rebecca's focus
has been on facilitating clients' planning processes, problem solving
and project management. Before moving into consulting she worked for
Imperial Oil for eight years as Manager, Information Resources, and
subsequently as Leader, Computing Skills Training. Rebecca is a popular
speaker at international conferences and has written extensively on
business plans, information audits, and the effect of information
technologies on the roles of information professionals. She leads many
workshops and teaches several courses at the University of Toronto
Professional Learning Centre.

What Participants Have Said
"Absolutely well done."
"I would love to hear Rebecca speak again."
"A must."

Developed for the Education Institute by Jane Dysart, founding partner
of Dysart & Jones, Toronto.


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Professional development of librarians and information professionals

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