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>>> Education Institute <[log in to unmask]> 10/23/2006 11:44 AM >>> REGISTER TODAY...Don't miss learning from Rebecca Jones!!!! " Conflict Resolution: Yes, It Can Be Resolved" with Rebecca Jones ________________________ Just the word, "conflict" makes most people wince. Yet, the fact is, working with people means that sooner or later, you will have to deal with conflict or disagreements. Conflict doesn't have to be bad, hurtful or messy - it just needs to be managed. This session looks at how to deal with conflict to minimize damage and maximize resolution, and, most importantly, how to manage yourself. When Monday, October 30, 2006 3:00 PM ET 12:00 PM PT 1 hour - Audio Conference REGISTER AT www.THEPARTNERSHIP.CA and scroll down to the 'Education Institute' The Benefits Lead by a sought-after practitioner and facilitator, this session is filled with tips, techniques and real world examples that will help you resolve conflicts. Who Should Participate? Aimed at any information professionals who works with other people or groups of people (librarians, trustees, managers, etc.) and needs to accomplish something or get work done. This session is relevant to all. Key Topics You Will Explore * How to deal with conflict * Tips & techniques for resolving conflict * Examples of conflict resolution dos and don'ts * Insights and ideas for managing yourself & managing your next conflict Method of Instruction Audio teleconference session supported by a handout Fees Member: $54.00 + GST Non-Member: $74.00 + GST REGISTER AT www.thepartnership.ca. Scroll to Education Institute and click on this course! About the presenter..... Rebecca Jones is the co-founder and principal of Dysart & Jones Associates, a leading consulting firm specializing in knowledge management and strategic planning. At Dysart & Jones, Rebecca's focus has been on facilitating clients' planning processes, problem solving and project management. Before moving into consulting she worked for Imperial Oil for eight years as Manager, Information Resources, and subsequently as Leader, Computing Skills Training. Rebecca is a popular speaker at international conferences and has written extensively on business plans, information audits, and the effect of information technologies on the roles of information professionals. She leads many workshops and teaches several courses at the University of Toronto Professional Learning Centre. What Participants Have Said "Absolutely well done." "I would love to hear Rebecca speak again." "A must." Developed for the Education Institute by Jane Dysart, founding partner of Dysart & Jones, Toronto. ____________________________________________________________ The Education Institute, brought to you by The Partnerrship The learning programs of the LAA-APLA-BCLA-MLA-NLLA-NSLA-NWTLA-OLA-ABQLA-SLA Partnership http://www.thepartnership.ca If you have questions please contact the appropriate Association or Meredith Gilbert for the Partnership and the Education Institute at the Ontario Library Association at [log in to unmask] Professional development of librarians and information professionals _____________________________________________________________ Atlantic Baptist University Website: WWW.abu.nb.ca