[Please excuse cross-postings]

 

Registration is now open for Fall Teleconferences…

 

*Knowledge Management Synergy – An Integration of People, Process and Technology

*Expanding Library Horizons through Alternative Funding Sources

*Evidence Based Library and Information Practice – The Canadian Scene

 

Knowledge Management Synergy – An Integration of People, Process and Technology

September 7, 2005

1:00 pm – 2:30 pm ET

Speaker: Tracey Weiler, Manager, Knowledge Management, Research in Motion

Members $77 Non-members $97

 

Not just for businesses and special libraries, but for all types of information enterprise including public and academic libraries, Knowledge Management principles and tactics enable effective use of institutional knowledge and can be applied in any organization to ensure that its full potential is realized.

 

 This session will focus on four main areas:

 

  1. A fundamental understanding of the theory and strategies underlying Knowledge Management (KM)
    1. Knowledge Management
    2. Organizational Learning

 

  1. KM Synergy - An Integration of People, Process and Technology
    1. In recent years, Knowledge Management (KM) efforts have been directed predominantly at IT infrastructures.
    2. This section will focus KM strategies on people and process and consider technology as the vehicle or tool to achieve KM synergy.
    3. Most initiatives have been driven and limited by technological capabilities rather than by strategy.

 

  1. How Knowledge Management theory has been turned into a best practice at Research In Motion
    1. Case study of Research In Motion’s Customer Support Operations department

 

  1. How you can implement Knowledge Management best practices within your organization

 

 

Tracey (Palmer) Weiler is Manager of Knowledge Management at Research in Motion (RIM) and is an MBA candidate at Wilfred Laurier University. A proven team builder, Tracey has also worked at PricewaterhouseCoopers in Knowledge Management and Nitidus as Research Analyst where she was involved both in KM and competitive intelligence. Tracey is a past president of Canadian Association for Special Libraries and Information Services (CASLIS) and former Director of the University of Toronto’s Faculty of Information Studies Alumni Association.

 

 

Expanding Library Horizons through Alternative Funding Sources

September 13, 2005

1:00 – 2:30 pm ET

Eric Stackhouse, Chief Librarian, Pictou-Antigonish Regional Library

Members $77 Non-members $97

 

How are libraries to deliver innovative and value-added services with static or shrinking operating budgets? There are ways to engage new funding sources through strategic partnerships without compromising your goals and objectives. To achieve this will require new approaches and attitudes borrowed from community development, political advocacy, and business.

 

The presentation will provide detailed explanation of these concepts and how to put them into use in your own library. It will be argued that this approach can also provide a stable and expanding future for operating funding. It is the perfect time to be a community institution that is “all things to all people”.

 

Eric Stackhouse is Chief Librarian of the Pictou-Antigonish Regional Library. A graduate of both the University of Toronto and the University of Western Ontario, he has worked in school, university, and public libraries. A strong advocate of a community development role for libraries, Eric has a particular interest in rural library services and how they can play a role in providing a future for small communities. Originally from Saint John, he now resides in Pictou County, Nova Scotia.

 

 

Evidence Based Library and Information Practice - The Canadian Scene 

September 21, 2005

11:30 am - 12:30 pm ET

Susan Cleyle, Associate University Library, Memorial University of Newfoundland 

Members $55 Non-members $75

 

Evidence Based Librarianship is not a new idea but recent conferences have dealt with this topic (England 2001, Alberta, Canada 2003 and Australia October 2005)  and raised awareness.  The result is a growing interest in building a body of evidence so librarians can make the best service decisions possible. Three Canadian librarians (Denise Koufogiannakis- University of Alberta, Lindsay Glynn- Memorial and Su Cleyle- Memorial) have been working to organize a Canadian EBL organization. They co-founded CLA's newest Interest Group - EBLIG amd are also working to establish a journal dedicated to this topic. Come to this talk to learn more about evidence based librarianship, what is happening on the Canadian scene and what you can do to become involved.  Time will be set aside for a discussion of EBL issues that are of interest to you, so don't miss out on this teleconference!

 

Susan Cleyle has a B.A. from Mount Allison University and an M.L.I.S. from Dalhousie University. She is Associate University Librarian at Memorial University of Newfoundland. Prior to this, she was involved with library systems. She served as CACUL President (Canadian Association of College and University Libraries) from 2003-2005 where she worked with her executive to provide research opportunities for its membership. Recently Su co-founded the Canadian Library Association's newest Interest Group - Evidence Based Librarianship IG. Her interest in this area stems from her administration work and her current sabbatical dealing with this topic.

 

 

 

Registration forms are available at http://www.cla.ca/cpd/cla_cpd_registration_form_fall2005.pdf.

 

More information on the Fall session is available at www.cla.ca/cpd/ or by contacting:

 

Lisa Twardowska BA MLIS, Continuing Professional Development Officer, Canadian Library Association

328 Frank Street, Ottawa, Ontario  K2P 0X8

TEL 613/232.9625 ext. 322   FAX 613/563.9895   [log in to unmask]   www.cla.ca/cpd/