I am posting this in response to Caren Moffard's comments regarding our
registration proceedures.
After three years of operation as an amalgamated region we recently
reviewed our circulation policies in order to identify problem areas. As
a result we have had to tighten up some of our procedures. One of our
problem areas was people managing to register for multiple cards in order
to avoid a delinquent borrower status. We have therefore had to request
one piece of identification with a unique id number. There are however
multiple options for the id, not simply a drivers license or health
card.
Our 98/99 statistics show 173,749 people registered at the library with
25,111 of those registered over the past year. The library also lent
3,766,359 items. With this level of use, our problems also unfortunately
increase. Currently we have some 1300 accounts owing $100 or more. In
these times of tight resources, and as publicly funded institutions, it
is crucial that we take steps to safeguard our resources so that they
are available to all.
Hope this clarifies things. I would like to add that it might be more
fruitful to direct this sort of concern directly to the institution rather
than a list serv.
Susan A. McLean
Director of Public Services/Deputy CEO
Halifax Regional Library
60 Alderney Dr.
Dartmouth, N.S.
Canada. B2Y 4P8
tel: 902-490-5898
fax: 902-490-5762
e.mail: [log in to unmask]
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