Apologies for cross postings

This is a reminder that the PLC's train the trainer course starts on May 11 - there is still space! Join Rebecca Jones in her online class in the last session in 2009/2010 academic year.

Members of SLA: 11% discount - contact PLC.

THE INFORMATION PROFESSIONAL AS EDUCATOR: TRAIN THE TRAINER <http://www.plc.ischool.utoronto.ca/coursedescription.asp?courseid=34>
Mon. 11 May 2009 - Mon. 22 Jun 2009
7 weeks (online)
Instructor: Rebecca Jones
Fee: $435.00
Optional cert

The technological and organizational changes affecting the workplace have increased the importance of training and staff development
as an organizational imperative. As organizations expand their investment in information resources and technologies, they increasingly recognize
that effective learning is a prerequisite to effective decision-making. Information professionals, with their specialized knowledge of information content,
tools and processes, are well placed to play key roles as organizational learning leaders.

Under the guidance of Rebecca Jones, an exceptional information professional, facilitator, lifelong trainer and avid learner herself, this seven week interactive
course will assist you in assessing the learning needs of your organization and show you how to design an effective training program,
whether it be based on a delivery method that is face-to-face, e-learning, or blended learning. The course will introduce strategies for making learning
for adults interactive and relevant and will also present methods for evaluating and determining the Return on Investment of your training activities.

"If you ever have to do any training, take this course!"
"Definitely take this course! It's practical, the information is thought-provoking and this course is a must for anyone involved in planning and delivering staff training."
“I would recommend this course to any trainer. When one is working full-time it is nearly impossible to attend a F2F course on a schedule.
"I found the content very helpful and I learned a lot that will help me in my daily work. It's also a great value for a professional course"

Also coming up online:

POWER OF ONE: INFORMATION PROFESSIONALS WORKING ALONE <http://www.plc.ischool.utoronto.ca/coursedescription.asp?courseid=179>
Mon. 8 Jun 2009 - Sat. 18 Jul 2009
6 weeks (online)
Instructor: Maggie Weaver
Fee: $360.00

In a one-person library or information service organization, there never seems to be enough time to do the administrative work, never mind the professional.
In today's turbulent business conditions, there is hardly anyone who doesn't feel beset with the demands on time made by customers and bosses or not know
the pressure to deliver more service at lower cost. When you are working “solo” or with only a few people, these stresses can be very intense.
This six-week course covers practical management techniques that will make it easier for you to decide among conflicting priorities.

This course provides the added benefit of receiving feedback and guidance from the instructor, Maggie Weaver, who has years of experience working
as a solo information professional and has taught several business courses for librarians. Students do not work alone, but discuss situations and ideas
with Maggie and with fellow solos.

Course Outline:

Week 1:You are not alone: Meet the class and instructor. Be introduced to the main concepts and learn about sources of power impacting you and your library.
Week 2: Focusing: Take a close look at the services you provide using three business models for analysis. Build a service profile and assess strengths and weaknesses.
Week 3:Time management: Identify where your time goes and make some changes so that you have the time for what is important.
Week 4:Market research: Use a few simple techniques to identify target markets, learn more about your customers, and position your services better.
Week 5:Marketing mix: Work with a marketing mix of tools to present the library and its service. Prepare an outline for promoting a particular service.
Week 6:Relationship management: Learn to communicate more effectively with management and other departments.

For our complete schedule check PLC website: www.plc.ischool.utoronto.ca